- What kind of functions can be operated by voice operation from a Google Assistant compatible device?
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Please check the instruction manual.
DAIKIN Mobile Controller skill Instruction Manual(1.59MB)
- The Google Assistant compatible device does not recognize the utterance. How can I improve the recognition of my voice?
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1. Please refer to the utterance example described in the instruction manual.
2. Make sure that you don't get any noise when talking to a device that supports the Google Assistant.
3. Speak clearly to your Google Assistant-enabled device in a natural way.
4. Make sure that your Google Assistant language is match to your voice, or in case English, make sure that your accent is matched to the Google Assistant language.
- The response is "I don't know the installation location" and I cannot operate by voice.
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When multiple devices are installed, it is necessary to give the "installation location (living room, etc.)" and "device name (air conditioner, etc.)" to identify the product.
DAIKIN Mobile Controller skill Instruction Manual(1.59MB)
- The response is "Sorry, something went wrong and I'm unable to control your home device." and I cannot operate the AC.
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The air conditioner is operating in the mode that not allow you to command (ex. Powerful mode or there is an error on the air conditioner)
You cannot operate it until the air conditioner mode back to normal.
- I received the positive reply from Google Assistant, but the Daikin's products does not work.
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If the main body of the air conditioner or the air purifier has an error, or if the multi-air conditioner has a different operation mode from the other rooms that are being operated earlier, it may not operate.
- Is it possible to set the humidity and operate the humidification?
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It does not support humidity setting or humidification operation.
- Is it possible to operate for laundry and cleaning mode with the air conditioner?
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The types of operation are supported for automatic, heating, cooling, fan-only and dry.
- It cannot be operated by voice during Powerful mode with the air conditioner.
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You cannot operate the voice while operating with the following functions. Powerful mode and during the air conditioner errors.
- Is it possible to operate multiple Daikin's products with one Google Assistant compatible device?
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Yes, you can. If you have multiple devices installed,
please indicate the installation location (living room, etc.) or the device name to identity the device.
For example, say "OK Google, set the living room with heating"
- Which of the remote controls, smartphones, and Google Assistant compatible devices that come with the air conditioner has priority?
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The person who operated later has priority. However, if you operate it from another device,
you will not be able to operate it from your smartphone or Google Assistant compatible device for 15 seconds.
- Is there a notification from the Google Assistant compatible device if I cannot start the device due to an error?
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There is no notification using a device that supports the Google Assistant.
If a voice operation is performed while an error is occurring, the error is responded.
- The response is "Sorry it looks like [device name] isn't available right now". But the device status is Online. What should i do?
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You cannot operate the device if the Vacation mode is enabled in DAIKIN Mobile Controller.
To make the AC back to operation, please disable the Vacation mode by app or turn on AC by remote control.
- My device disappeared from Google Home app. What's happen? and what should I do?
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The device in Google Home app will be deleted after the device offilne more than 365 days.
If you want the device back to appear in Google Home app, please follow below instructions.
1. In case you have only 1 device.
in this case, Google Home will unlink your action from your Google account, you need to link DAIKIN Mobile Controller action again.
2. In case you have 2 devices or more.
please make it online by register it to the same Out-of-home account and then you can say "Hey Google, synchronize my devices" to the Google Assistant.
- The device didn't operated after I changed the device name in DAIKIN Mobile Controller app, what should I do?
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Make sure that the device name in the DAIKIN Mobile Controller app doesn't contain slash (/) or colon (:) symbol.
And after that, if you changed the device name successfully, please open the Google Home app and say "Sync my device" or "Discovery my devices" before operating the device.
Note: Slash (/) and colon (:) symbols are not allowed in DAIKIN Mobile Controller app.
- After ON/OFF the air conditioner from Google Home, the temperature setting of the air conditioner is changed, why?
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In case the setting temperature is out of range, it will be adjusted to be in the range.
The supported temperature range are described below.
- Auto mode : 18 - 30 °C
- Cooling mode : 18 - 32 °C
- Heating mode : 10 - 30 °C
- I updated the device firmware by Daikin Mobile Controller app after that my devices in Google Home become UNAVAILABLE/OFFLINE and unable to operate, what should I do?
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Open Google Home app and try Reconnect account of the ""DAIKIN Mobile Controller"" service or you can follow below instructions:
How to reconnect account.
1. Open Google Home app and go to "Settings".
2. Seek for "Services" topic then tap on "Works with Google".
3. Below the "Linked services", tap on "DAIKIN Mobile Controller" and select "Reconnect account".
4. Select "Continue" and follow the instruction on the screen.
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When I ask Google Assistant to raise the temperature by 0.5°c or adjust temperature as decimal number (ex. 25.5°c), Google Assistant responds "The device does not supported yet.".
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The temperature with a decimal number is not supported.
- When I ask Google Assistant to set temperature lower than 18 (ex. 16.0°c) Google Assistant responds "The device can't be set to that temperature.".
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The setting temperature is out of range.
The supported temperature range are described below.
- Auto mode : 18 - 30 °C
- Cooling mode : 18 - 32 °C
- Heating mode : 10 - 30 °C