The guidelines for compliance with this regulation are established for all companies within the
Daikin Group and are mandatory for both management and employees to adhere to the Group’s global
code of ethics.
1. Providing Safe, High Quality Products and Services
We shall make every effort to ensure the safety and quality of our products and services from
the standpoint of our customers. Should a problem occur regarding safety, we shall immediately
take appropriate action.
2. Free Competition and Fair Trading
We shall perform fair corporate activities in compliance with all applicable laws and
regulations relating to fair competition and fair trade of each country and region.
We shall not participate in any transactions that may undermine the maintenance of global
peace and security and world order in compliance with all applicable export and import related
laws and regulations of each country and region as well as Daikin Group Policy.
4. Respect and Protection of Intellectual Property Rights
Recognizing that intellectual property rights are important company assets, we shall strive to
protect and maintain our intellectual property rights and effectively utilize them. Furthermore,
we shall respect and make every effort not to infringe upon the intellectual property rights of
other companies.
5. Proper Management and Utilization of Information
We shall properly manage and effectively utilize the confidential information of our company,
the confidential information obtained from other companies, and the personal information of our
customers and employees and shall not obtain any information through improper means. We shall
thoroughly execute IT security management for our computer systems and the data-resources saved
on them.
6. Prohibition of Insider Trading
To maintain the trust of the securities market, we shall not use non-public information about
the Daikin Group or other companies to buy or sell stocks or other securities (insider)
7. Timely and Appropriate Disclosure of Corporate Information
Aiming to be an "open company" with high transparency and earn the respect of society, we
shall actively convey corporate information in a timely fashion not only to shareholders and
investors but also to a wide spectrum of society, and engage in two-way communication.
8. Preservation of the Global Environment
We shall observe all applicable environment laws and regulations of each country and region
and practice initiatives that sustain and improve the environment in all aspects of our business
operations, including product development, manufacturing, sales, distribution, and services.
Also each and every one of us shall strive to promote environmentally conscious actions.
9. Safe work practices
We shall take all possible precautions for safe operations and act with a mindset of "Safety
First" to ensure the safety of the workplace and further gain the trust of people in the regions
we serve.
10. Respect for Human Rights and Diversity in the Workplace and Observance of Labor Laws
We shall respect the human rights of each and every employee and diversity in values and
approach to work while striving to create a workplace that is safe and comfortable to work. We
shall also observe both the letter and spirit of all labor laws and regulations of each country
and region, and under no circumstances sanction the labor performed under compulsion or against
a person’s will, (forced labor), or labor of children who do not meet the minimum age
requirements for labor as regulated by laws and regulations of each country and region, (child
labor).
11. Protection of Company Assets
We shall properly manage the tangible and intangible assets of our company to protect and
effectively utilize these assets.
12. Proper Handling of Accounting Procedures
We shall comply with all accounting standards and tax laws of each country and region as well as
internal company rules in properly performing accounting procedures and shall make every effort
to improve internal controls.
13. Practicing Moderation in Entertainment and Gift Exchanges
We shall exercise moderation and perform within the acceptable range of social norms and obey
the laws and regulations of each country and region in regards to entertainment and exchange of
presents performed relating to our business. In particular, we shall neither entertain nor
provide gifts of monetary value to public officials at home and abroad in violation of
applicable laws and regulations in each country and region.
14. Maintaining a Firm Attitude against Anti-social Activities
We shall take a firm attitude against anti-social force or organization that threatens the
safety and order of the citizens of society.
15. Relationship with Society
We aim to be a good corporate citizen that is trusted by society and we shall do our best to act
with humility and modesty while at the same time having self-awareness and taking pride in our
actions. Moreover, we shall participate in social contribution activities centered on
environmental conservation, education support, and cooperation with the local community.
16. Observing Various Business Laws and Regulations
We shall accurately comprehend and observe all business laws and regulations of each country
and region applicable to our business activities.
17. Transparency Management (Only applicable to companies in Thailand)
We shall have the transparency on our management to prevent improper relations with the
customers or conflict of interest. By prescribing good governance via the Company’s policies and
spreading to all units, so all the projects are correct and eliminate corruption. We shall
provide a strength of internal audit system for not open an opportunity for anyone to seek
interests using the Company as a front.
